Case Study Archives - Page 7 of 7

Case Study Events

The beauty of an OnBrand event

The Challenge When Beauty Magazine wanted to create a “Wow!” factor for its annual awards…

Bill Brown19th May 2017

Audio Case Study Shopping Centres

Using shopping centre radio to raise cash for kids

The Challenge Beaumont, Leicester – a 300,000 sq ft Shopping Centre based within the East…

Bill Brown19th May 2017

Call Centres Case Study

Driving customers to the right destination at Europcar

The Challenge Europcar are one of the biggest car rental companies in the UK, so…

Bill Brown19th May 2017

Hacking crisis requires a good customer message

Call Centres Case Study

HACKING CRISIS AT TESCO’S: WHO YOU GONNA CALL?

The Challenge In November 2016, Tesco Bank announced the news that an incredible £2.5 million…

Bill Brown19th May 2017

Call Centres Case Study

Exceeding expectations for Expedia

The Challenge Expedia is a staple travel reservation company, running localised sites for 18 countries.…

Bill Brown19th May 2017

Audio Call Centres Case Study

Change the bleedin’ record

The Challenge The National Blood and Transplant is an independent arm of the NHS, and…

Bill Brown19th May 2017

Call Centres Case Study

Using our experience in IVR to achieve a rosy outcome

The challenge: A major UK flower delivery company introduced a self-serve method on their telephony…

Bill Brown19th May 2017

Audio Case Study Shopping Centres

Harmonising history whilst captivating customers with Fortnum & Mason

The challenge: To retain the long established brand values of Fortnum & Mason and integrate…

Bill Brown19th May 2017

Case Study Digital

Aegate into a brighter future

The Challenge Aegate’s website had been developed without much thought into their audience, design, style…

Bill Brown19th March 2017

Audio Case Study Shopping Centres

Music to suit a brand

OnBrand Group had been asked to evaluate the current in-store music experience at one of the…

Bill Brown29th March 2016

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